Barbara* worked for Thomas Cook for 17 years.
In February 2014, after 34 years of marriage Barbara's husband passed away.
Whilst sorting his affairs she discovered that he had extensive debts of which she knew nothing about.
Barbara was quickly realised how serious the situation was when she was made homeless in July 2015.
At the age of 68 Barbara was forced to live in her car for four months until one month before Christmas she found a small property that suited her needs. Unfortunately she was only able to rent it for six months.
She continued to apply for one bedroom local authority houses which are extremely rare.
Finally in February 2016 she was offered a one bed bungalow in her hometown.
The property had no flooring and came without a cooker, fridge/freezer and washing machine. Barbara had sold everything she owned in her old property just to survive.
ABTA LifeLine were able to give Barbara the helping hand she needed and purchased a cooker, washing machine, fridge/freezer and arranged for flooring to be laid throughout the bungalow.
"You have truly turned my life around and I am so very grateful for your kindness and compassion. I can at last move on with my life and hopefully find happiness and contentment again. Without ABTA LifeLine none of this would be possible. I cannot thank you enough"
* Name changed to protect applicant's identity. Stock image used.